The applicable period for the limited warranty begins from the original purchase date of the product from an authorized WEPED USA distributor or dealer, with one(1) year or 1,000 kilometres of distance traveled on the product.
Warranty does not apply if the product is being used as a courier vehicle (e.g. Uber Eats, Grubhub, etc) The warranty is not transferable if the product is on-sold to a third party.Please note: the warranty does not cover damages caused by crashes or mistreatment under any circumstance. It does not cover burnt control boards/wires and/or motor due to excessive on-going acceleration, mistreatment or water damage.All weight load limits need to be adhered to and failure will result in warranty becoming void. Additionally freight is not covered nor refundable under warranty.
WHAT IS COVERED
Your item will be repaired or replaced (if repair is not possible) during the stated warranty period if you are the first purchaser/user of the product and there is a problem with any of the following:
WHAT IS NOT COVERED
The following cases are not covered under the manufacturer warranty:
Please keep your proof of purchase and provide it when reporting an issue. Please also ensure you include details of the problem and let us know what happened and when. Any obvious problems should be reported immediately on the date you receive the product. Please include photographs where applicable.
(Same Warranty Apply to UCM-USA Products)