WARRANTY

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 The applicable period for the limited warranty begins from the original purchase date of the product from an authorized WEPED USA distributor or dealer, with one(1) year or 1,000 kilometres of distance traveled on the product. 

 Warranty does not apply if the product is being used as a courier vehicle (e.g. Uber Eats, Grubhub, etc) The warranty is not transferable if the product is on-sold to a third party.​Please note: the warranty does not cover damages caused by crashes or mistreatment under any circumstance. It does not cover burnt control boards/wires and/or motor due to excessive on-going acceleration, mistreatment or water damage.All weight load limits need to be adhered to and failure will result in warranty becoming void. Additionally freight is not covered nor refundable under warranty. 

WHAT IS COVERED

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Your item will be repaired or replaced (if repair is not possible) during the stated warranty period if you are the first purchaser/user of the product and there is a problem with any of the following:

• Motor
• Battery
• Controller
• Display
   

 WHAT IS NOT COVERED 

The following cases are not covered under the manufacturer warranty:​

• When the product or any of its components have been altered or modified by someone other than the manufacturer.
• Wear-and-tear damage such as wheels, tyres, or battery lifespan.
• Damage caused by product misuse or abuse like (but not limited to) dropping, a collision, doing tricks/jumps, grinding, abrasion or bad storage.
• Damage caused by Water. Most of the scooters we stock have some level of proofing against wet conditions, but they are NOT water-proof.
• Damage caused by overloading, over the designed maximum load.
• Cosmetic damages such as (but not limited to) scratches.
• When the warranty period has expired.
• When the warranty or serial label is altered or removed.

Please  keep your proof of purchase and provide it when reporting an issue.  Please also ensure you include details of the problem and let us know what  happened and when.  Any obvious problems should be reported immediately on the date you receive the product.  Please include photographs where applicable.

(Same Warranty Apply to UCM-USA Products)